There are many options available when it comes to hearing aid providers. From the NHS, national chains to small independents, it can be difficult to choose which is best for you. The route you take is your choice and should be considered carefully. It may help to research the types of providers available and look at the benefits each has to offer. You might want to consider locations, aftercare, how much support would be given, and types of hearing aids each provider offer. 

To help with your decision here are some of the key benefits choosing an independent provider has over national chains.

Access to all of the leading manufacturers for more choice of suitability 

Large, high street chains may offer a choice of hearing aids, however will tend to use the same manufacturer. Independent audiologists will have access all of the leading manufacturers and will have developed lasting relationships with them, offering a range of hearing aid technology to best suit your hearing needs. They will attend various product launches to ensure they are up to date with the latest hearing aids available.

Expert knowledge and impartial advice 

Independent audiologists will dedicate time to attend product launches and manufacturers conferences. They will learn about the new technology available and how it can enhance your hearing. They will focus on learning about how they can best help your hearing. Drawing on many years of experience they will be able to find solutions for even the most difficult hearing issues.

A personalised, patient centred service with tailor made solutions and dedicated aftercare 

Independent audiologists pride themselves on providing patient-centred care. Sales targets are not their main focus, much like larger high street chains. They will support you on your journey starting with your initial assessment. Your audiologist will support you through the fitting of hearing aids then continue with comprehensive aftercare. Independent audiologists will take a holistic approach to hearing care. They will take into consideration the emotional impact of hearing loss for both you and your loved ones. Patients are often encouraged to bring a loved one along to appointments so that the audiologist can gain even more insight into how hearing loss is affecting you not just physically but emotionally too. 

More time spent with patients allowing the audiologist to get to know and understand you better

Independents will usually allow more time for appointments. They won’t rush you to make decisions and will encourage you to ask questions. This is so they can get to know you better and understand your hearing needs. They will be dedicated to ensuring you are hearing well with your hearing aids and are comfortable with them. They will be happy to see you as many times as you need to.  

Continuity of care 

Generally, with independent audiologists comes a smaller, more focused client base and long standing audiologists. This means that you are more likely to see the same audiologists each time you visit. The audiologist will get to know your specific hearing history and requirements, providing a more thorough service. With larger organisations, you may see a different audiologist each time who will need to learn about your hearing history each time you see them. 

High street chain audiologists may be more convenient, however independent audiologists do have more benefits. You will be getting a far more thorough and personalised service with more knowledge and choice without any pressure to buy. Not only will you be getting the support you need but you will be supporting a local business and community. Many smaller independents have a vested interest in their local community and would like to be able to provide hearing care for those living in it.